You Should Know
SOWINS chat and text are designed to keep you safe. However, nothing is 100% secure. When you chat online with us or text us, please make sure you’re using a device or computer that’s safe.
Some tips to stay safe online:
Use private browsing / incognito mode when using our chat function
Use a password on your phone or device
Clear your browser history after your chat
Delete your text history after texting us
Don’t take screenshots
If you think someone else could have installed spyware onto the device you’re using, you may not want to use this service.